Contact Passlens
Use this page for product help, bug reports, requirement corrections, feature requests, and general feedback. The clearer the context, the faster we can check the right preset, guide, or workflow.
If your message is about a specific preset, page, or step, say which one. That usually saves a round trip and helps us check the right workflow first.
If a guide or requirement page looks wrong, send the official source you were reading. That is the fastest way for us to tell whether the issue is in the rule, the preset, or the wording.
What you can contact us about
Choose the closest reason below, then use Contact for general messages or Support for issues tied to a specific step.
General contact
Questions about Passlens, partnerships, media, or anything that does not fit a bug report.
Bug report or workflow help
Something broke while cropping, exporting, printing, or using a specific preset or browser/device combination.
Product feedback
Tell us what felt confusing, slow, or missing in the editor, guides, or print workflow.
Feature request
Request a new document preset, export option, editor tool, or workflow improvement.
Source or requirement correction
Flag an outdated passport, ID, or driving-licence rule and include the official authority page if you have it.
Send your message
The form below goes to Passlens support email. Use Contact for general questions, feedback, and source corrections. Use Support if you need help with a specific bug or workflow step.
Send us a message